Build a reference template and see what referees receive
Pick a preset or start from scratch. Customise your questions, then preview exactly what the referee will see on their screen — the same form they'd complete for a real reference.
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2Customise
3Preview
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Referee Preview
What the referee will seeReady to send this to a real referee?
Sign up, save your template, and start collecting references. The whole process takes under 2 minutes.
Email + SMS chasing
PDF reports
Digital consent
Full audit trail
No contracts
From just 80p per reference
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See how automated reference checking works →Reference template builder FAQs
RefAssure supports 6 question types: Short Text for brief answers like job titles, Long Text for detailed responses like responsibilities and achievements, Yes/No for simple confirmations like rehire eligibility, Scale 1-10 for performance ratings, Date for single dates, and Date Range for employment periods. You can mix and match up to 25 questions per template.
Each RefAssure account can save up to 10 custom reference templates. You can start from one of our 5 preset templates — Basic, Standard, Comprehensive, Character, and Performance — and customise them to suit your needs, or build your own from scratch. Different templates for different roles or industries means you always ask the right questions.
The referee receives a professional email with a secure link. When they click it, they see a branded online form with your custom questions, a declaration section, and a digital signature box. The form is mobile-friendly so referees can complete it from any device in just a few minutes. The live preview in the builder above shows you exactly what they'll see.
Yes. You might use a comprehensive template with performance ratings for senior hires, a basic employment verification for temporary staff, a character reference template for care sector roles, or a compliance-focused template for education and safeguarding. Each template can have completely different questions tailored to what you need.
References cost from 80p each. That includes the initial email request to the referee, all automated email and SMS follow-up reminders, and the professional PDF report at the end. There are no monthly subscriptions or contracts — you buy credit packs and use them when you need them. Credits never expire.
Not at all. The template builder uses a simple drag-and-drop interface. Type your question, choose the answer type from a dropdown, tick whether it's required, and drag to reorder. The live preview updates in real time so you can see exactly what the referee will see as you build. Most people create their first template in under 2 minutes.