How it works - refassure.co.uk

How automated reference checking works

RefAssure takes the hassle out of employment references for UK recruiters, HR teams, and employers. Add your candidate details, and we handle everything else.

1

Add your candidate and referee details

Enter your candidate's name and their referee's contact information. Whether you're processing one reference or a hundred, the pre-employment screening process starts here.

  • Takes about 30 seconds per candidate
  • Add multiple referees per candidate
  • Include phone number for SMS chasing
  • Works for any industry - care, education, hospitality, retail
2

We send a professional employment reference request

RefAssure immediately sends a branded reference request email to the referee with a unique, secure link to complete the online reference form. No chasing from you required.

  • Professional reference request email template
  • Secure, unique link for each referee
  • No login or account required for referees
  • Mobile-friendly online reference form
3

Automated referee chasing does the hard work

If the referee doesn't respond to the employment reference request, RefAssure automatically follows up. No manual chasing, no awkward follow-up emails, no wasted time for your HR team or recruiters.

Our automated referee chasing sequence runs for 12 days with a combination of email and SMS reminders to maximise response rates.

Chase schedule

Day 0
SMS Initial request sent
Day 2
First reminder
Day 5
SMS Email + text message
Day 8
Follow-up reminder
Day 12
Final reminder
4

Receive a professional PDF reference report

When the referee completes the employment reference form, you're notified immediately. Download the professional PDF reference report, ready to share with clients or store for your HR compliance records and audit trail.

  • Instant email notification when complete
  • Professional, branded PDF reference report
  • Full audit trail with timestamps for GDPR compliance
  • Download anytime from your dashboard

See it for yourself — build a reference template

Pick a preset template or create your own from scratch. Customise the questions, then preview exactly what the referee will see on their screen.

Try the Template Builder

Professional employment reference reports you can trust

Every completed reference generates a comprehensive PDF reference report. Clean, professional, and ready to share with your clients or store for HR compliance audits and CQC inspections.

Reports include everything you need for pre-employment screening: employment dates, job titles, performance ratings, rehire eligibility, reason for leaving, and detailed comments from the referee.

Employment verification
Performance ratings
Rehire eligibility
Referee comments
GDPR compliant audit trail
Timestamped for compliance
RefAssure employment reference report PDF example showing performance ratings, employment details and referee comments

Why automate your reference checking?

Save time, improve response rates, and stay compliant with automated employment references.

Save hours every week

No more manual follow-up emails. Add the details once and let RefAssure handle the chasing.

Better response rates

SMS chasing cuts through inbox noise. 98% of texts are read within 3 minutes.

Stay compliant

Full audit trail, timestamps, and GDPR-compliant data handling. Ready for any inspection.

Pay only for what you use

No monthly subscriptions. From 80p per reference. Credits never expire.

Ready to automate your reference checking?

Join thousands of UK recruiters, HR teams and employers who have stopped wasting time chasing referees.

Get Started View Pricing Try a Template