In Depth
Professional reference checking — without the enterprise price tag
The employment reference checking market in the UK has historically been divided into two segments: expensive enterprise platforms aimed at large corporations, and manual processes that consume HR time and produce inadequate evidence. RefAssure was built to create a third option — professional, compliant, fully automated reference checking that any organisation can afford.
Why existing reference platforms are so expensive
Enterprise reference checking platforms are priced for enterprise procurement cycles — annual contracts, implementation fees, per-user licences and volume-based pricing tiers that require a conversation with a sales team before you can even find out what it costs. For the majority of organisations that need reference checking — small care agencies, individual schools, growing recruitment businesses — this pricing model simply does not work. The monthly subscription often costs more than the references themselves.
RefAssure removes every element of that pricing complexity. One credit pack. One price per reference. Credits that never expire. No conversation required. Pricing on the website for anyone to see.
Why candidate consent changes everything
Most reference checking platforms — and most manual processes — approach the referee directly without formally notifying the candidate first. Under UK GDPR, processing a referee's personal data has a legal basis, but the candidate's awareness and consent adds a layer of transparency that matters in regulated sectors. In care settings, GDPR-compliant recruitment processes are part of demonstrating safe, ethical practice to CQC. In education settings, KCSIE recommends candidate awareness of the reference process.
RefAssure collects written, timestamped consent from the candidate before any referee is contacted — automatically, on every reference, at no extra cost. This single step distinguishes compliant reference checking from the shortcut approach that most platforms take.
Affordable does not mean lower quality
RefAssure generates the same quality of reference evidence as platforms costing five times as much — written responses, structured questions, mandatory compliance fields, candidate consent, automated chasing and professional PDF reports. The difference is in the business model, not the product. We chose pay-as-you-go pricing because it aligns our revenue with the value we deliver. When you run a reference, we earn. When you do not, we do not charge you.