MAT reference checking — consistent across every school in your trust

Multi-academy trusts need consistent KCSIE-compliant reference checking across all schools — not a patchwork of different processes. RefAssure gives the whole trust one account, shared credits, standardised templates and SCR-ready PDF reports. From 99p per reference, no subscription.

One account for the whole trust Standardised KCSIE templates Unlimited team members Shared credit pool From 99p per reference

Inconsistent reference checking across a MAT is a whole-trust safeguarding risk

In most multi-academy trusts, reference checking is handled at school level — which means each school develops its own approach. The result is variation: some schools conduct written, KCSIE-compliant references; others rely on telephone calls; others accept candidate-supplied references. Any Ofsted inspection of any school in the trust can expose these inconsistencies. A whole-trust Ofsted review will look across every school. RefAssure eliminates variation by giving the entire trust one consistent, automated, KCSIE-compliant process.

One platform. Consistent KCSIE compliance across every school.

One account for the whole trust

HR teams and business managers at every school in the trust access the same RefAssure account. No separate logins, no separate subscriptions per school.

Shared credit pool

Credits are pooled across the trust. Allocate more to schools with higher recruitment volumes — or top up the whole trust balance in one purchase.

Unlimited team members

Add every HR lead, school business manager and headteacher across the trust at no extra cost. No per-seat or per-user fees.

Centralised KCSIE templates

Create standardised reference templates at trust level. Every school uses the same questions — including the mandatory safeguarding suitability question. Consistent evidence across every SCR.

SCR-ready PDF for every school

Every reference generates a PDF with written responses, consent evidence and a timestamped audit trail — ready to file in each school's HR records alongside their Single Central Record.

Trust-wide visibility

See references across the whole trust from one dashboard. Monitor outstanding references, completion rates and credit usage without switching between systems.

What inconsistent MAT reference checking looks like at inspection

These are the reference checking inconsistencies most commonly found across multi-academy trusts at Ofsted inspection.

 Some schools taking telephone references

One school has written references; another school in the same trust has telephone reference notes. Inconsistent process, inconsistent evidence, inconsistent compliance.

 Different templates — some missing safeguarding question

Individual schools have developed their own reference questions. Some include the safeguarding suitability question; others do not. Only the latter meets KCSIE.

 No consent evidence at some schools

Candidate consent before contacting referees is documented at trust level schools but not at academy level — creating a GDPR and KCSIE gap.

 SCR entries with no supporting documentation

Some schools record references as complete on the SCR but cannot produce written reference documentation if requested during inspection.

Setting up RefAssure for your multi-academy trust

01

Create one trust account

One RefAssure account covers the whole trust. No per-school accounts, no per-school subscriptions. Takes under 10 minutes to set up.

02

Add all team members

Add HR leads, school business managers and headteachers across every school. No per-user fee — add everyone.

03

Create trust-wide KCSIE templates

Build standardised reference templates covering every KCSIE-required field. Save templates for teachers, TAs, support staff and supply. Every school uses the same questions.

04

Top up shared credit pool

Buy a credit pack for the whole trust. Credits are shared — schools draw from the same pool. Top up as needed, no minimum monthly spend.

05

Each school runs references independently

HR teams at each school add candidates and send references directly from the shared account, using trust templates, with the trust credit pool.

06

SCR-ready PDFs for every school

Every reference generates a PDF for that school's HR files — written responses, consent record, full audit trail. Ready for SCR and Ofsted inspection.

MAT reference checking — the complete guide for multi-academy trusts

Multi-academy trusts face a unique safeguarding challenge that single schools do not: they must ensure KCSIE compliance not just in one institution but across every school in the trust — often with different HR teams, different leadership, and different local practices that have developed over time. Reference checking is one of the areas where this inconsistency is most visible and most risky.

Why MATs need centralised reference checking

When reference checking is left to individual schools, the results vary. Some schools will have developed robust, KCSIE-compliant processes. Others will have adopted shortcuts — telephone references, candidate-supplied letters, or references that ask about performance but not safeguarding suitability. From a whole-trust governance perspective, this is not just an operational inconsistency — it is a safeguarding vulnerability. If any school in the trust fails to meet KCSIE requirements for references, the trust's safeguarding arrangements are inadequate at that school.

Centralising reference checking on a single platform — with standardised templates that include every required KCSIE field — eliminates this variation. Every school follows the same process. Every reference generates the same standard of evidence. Every Single Central Record contains the same quality of documentation.

How MATs are inspected for safeguarding

Ofsted can inspect individual schools within a MAT or conduct a whole-trust review. In either case, inspectors review the Single Central Record of the schools they visit and check that pre-employment checks — including references — have been completed for all staff. Inspectors conducting whole-trust reviews may sample SCRs across multiple schools, making inconsistency particularly visible. A trust that can demonstrate a consistent, documented, KCSIE-compliant reference process across all schools is in a significantly stronger position.

Cost of MAT reference checking with RefAssure

RefAssure has no per-school or per-user fees. One account covers the entire trust — however many schools it contains. The only cost is credits, starting from 99p per reference. For a MAT processing 100 references a year across all schools, this equates to a maximum of £99 at the entry-level rate. Larger packs reduce the cost further. There are no monthly fees, no contracts, and credits never expire — making budgeting simple and predictable regardless of recruitment volumes.

MAT reference checking — questions answered

A MAT should have a centralised, consistent reference checking process applying across all schools — standardised KCSIE templates, consistent candidate consent, and documented evidence for each school's Single Central Record. RefAssure allows the whole trust to operate from one account with shared credits, standardised templates and unlimited team members.

KCSIE applies at school level — each school must maintain its own SCR and evidence pre-employment checks. However, the process and templates can be centralised. RefAssure supports this: one account covers the whole trust, with shared credits and centralised templates, while each school's HR team runs references independently.

Inconsistent reference checking means some schools meet KCSIE requirements while others rely on telephone references or references without safeguarding questions. During any Ofsted inspection, these inconsistencies create significant safeguarding risk. Standardising on one platform eliminates variation.

Yes. RefAssure has no per-user or per-school fees. One account supports the entire trust — HR teams at every school access the same account, share credits, and use the same standardised templates.

RefAssure has no per-school fees. Credits start from 99p per reference, shared across the whole trust. No monthly subscription, no contract, credits never expire. The cost scales exactly with recruitment volume — nothing more.

One platform. Consistent KCSIE compliance
across every school in your trust.

One account, shared credits, standardised templates, SCR-ready PDF reports. From 99p per reference — no monthly fees, no per-school costs.

From 99p per reference · No monthly fees · Credits never expire · UK data hosting