Outsource reference checking — automated, professional and lower cost than in-house

What outsourcing reference checking to RefAssure means in practice

Outsourcing reference checking to RefAssure does not mean handing the process to a third party who contacts referees on your behalf. It means using RefAssure's automated platform to handle the referee contact, chasing and report generation that would otherwise be done manually by your team. Your branding appears on all referee communications. Consent is collected in your name. The process operates automatically in the background while your consultants focus on fee-earning work. The end result is a professional PDF report generated in your account — indistinguishable from a manually produced reference in quality, but produced in a fraction of the time and cost.

When outsourcing reference checking makes commercial sense

Reference checking makes commercial sense to outsource when the internal cost of doing it manually exceeds the per-reference cost of an automated solution — which it almost always does. When the quality of internally produced references is inconsistent — which it almost always is in manual processes. When compliance documentation is inadequate — which it frequently is when references are handled informally. When placement speed is being constrained by reference turnaround times. All four conditions apply to the majority of agencies still processing references manually.

For employers rather than agencies, outsourcing reference checking to RefAssure provides the same benefits — lower cost, faster turnaround, consistent documentation, GDPR-compliant consent process. An employer's HR team that currently spends 60 to 90 minutes per reference on manual chasing and report preparation can redirect that time entirely. RefAssure handles the entire reference process from consent to PDF at 99p per reference with no subscription.