Reference checking software that chases for you.
RefAssure collects consent, sends every request, chases referees by email and text and files a signed PDF. You pay per reference, from 80p.
What is reference checking software?
Reference checking software sends employment reference requests to referees, chases them until they reply and keeps the completed references in one place. RefAssure is reference checking software for UK employers, agencies, schools and care providers. It collects candidate consent, sends 5 emails and up to 2 texts over 12 days, and files a signed PDF. The median turnaround is about 23 hours.
Every candidate, one clear list.
See who has consented, who is being chased and who is complete. Your whole team works from the same live list.
- A clear status for every candidate and every referee
- Progress at a glance, without opening each record
- Shared by everyone on your account
Consent first. Then the referees.
The candidate gives consent online, with a signature, before any referee is contacted. It is timestamped and kept with the references.
- Consent, references and template, all on one page
- If the consent email bounces, you know straight away
- Each referee gets a unique secure link, with no login
A chase schedule you never run.
5 emails and up to 2 texts over 12 days. It stops the moment the referee submits.
Day 0Request by email, plus a text if you add a mobile
Day 2A polite reminder email
Day 5Reminder email and a second text
Day 8Another reminder email
Day 12Final email. No reply? You are told, so you can add another referee
4 in 10 completed references on RefAssure arrive only after an automatic reminder.
Bounced emails, flagged fast.
A mistyped address or a closed mailbox can stall a hire for days. Most bounced requests are flagged within minutes, so you can fix them.
- The bounce shows against the referee it affects
- Add a new referee and send again
- Consent email bounces are flagged too
Replied by email? Still captured.
Some referees hit reply instead of using the form. RefAssure captures those replies against the candidate and forwards them to you.
- Nothing lost in a busy inbox
- The reply sits with the rest of the candidate record
- You see it without searching your email
Everything else you would expect.
Included with every reference. No add-ons, no seats to count.
Unlimited team members
Add every recruiter, manager and administrator. No per-user fee, and credits are shared across the account.
Five starter templates
Basic, Standard, Comprehensive, Character and Performance. Edit them, or save up to 10 of your own.
Upload your own form
Turn a PDF or Word form into a template in about 20 seconds. You check it before you use it.
Signed candidate consent
Collected online before any referee is contacted, and recorded in the audit trail.
UK data hosting
Candidate and referee data is hosted in the UK. RefAssure is operated by RAD-EQUIP LIMITED.
Credits never expire
Buy a pack when you need it. No monthly fee, no contract and no VAT added.
A report you can file as it is.
Each completed reference becomes a PDF with the referee's answers, ratings and signature, plus timestamps for consent, requests, reminders and completion.
- Ratings shown clearly, answers in the referee's own words
- A full audit trail, ready to show an inspector or a client
- Stored against the candidate in your account
Ask the questions your roles need.
Build templates from short text, paragraph, yes or no, 1 to 10 rating, date and date range questions. Up to 25 questions each.
- Start from one of 5 starter templates
- Upload the form you already use as a PDF or .docx
- Add the questions your sector expects to your template once
Software vs chasing by hand.
The same reference, two ways. One takes your week, the other takes two minutes.
| Task | Checking references by hand | RefAssure |
|---|---|---|
| Sending requests | Write and send each email yourself | Add the candidate, pick a template, press send |
| Chasing | Calls and follow-ups when you remember | 5 emails and up to 2 texts over 12 days, automatically |
| Bounced emails | Often unnoticed until someone asks | Most flagged within minutes |
| Consent | A separate form or email thread | Collected online, with a signature, before referees are contacted |
| Record keeping | Notes, inboxes and spreadsheets | Signed PDF with a full audit trail |
| Cost | Your time, on every reference | From 80p a reference, first one free |
Reference checking software questions.
More in the full FAQs.
Can reference checks be automated?
Yes. The parts that take the time, sending requests, chasing referees and filing the answers, can all run on their own. With automated reference checks from RefAssure you add the candidate and referees, press send, and the software handles consent, reminders and the PDF report.
How much does reference checking software cost?
RefAssure has no monthly fee. You buy credits and use one per reference: 99p each on the 10 pack, falling to 80p each on the 250 pack. Your first reference is free, credits never expire and there is no VAT added. See pricing.
How long do reference checks take with RefAssure?
Across 229 completed references in October 2026, the median time from request to completed reference was about 23 hours. Half came back within 24 hours, and 4 in 10 arrived only after an automatic reminder.
Do referees need an account or a login?
No. Each referee gets a unique secure link by email, and by text if you add a mobile number. They open it on any device, answer your questions and sign the reference. No account, no password.
Can my whole team use one account?
Yes. You can add unlimited team members at no extra cost, and everyone draws on the same pool of credits. There is no per-user fee.
Is it suitable for care, schools and healthcare?
Yes. Candidate consent, signed references and a timestamped audit trail give you the evidence an inspector or client will ask for. There are no built-in sector templates, so add the questions your sector expects to your template once. See the guides for care providers and schools.
Do I need a subscription or a contract?
No. RefAssure is pay per reference with no subscription, no contract and no setup fee. Buy a pack when you need one and use it at your own pace.
Related guides
Let the software do the chasing.
Your first reference is free. Two minutes to send, and RefAssure does the rest.