HGV driver GDPR references — documented consent before every referee contact

How GDPR applies to HGV and professional driver references

When a logistics agency contacts a referee about an HGV driver, it is processing the referee's personal data under GDPR. The lawful basis for this processing requires documented candidate consent before referee contact. Most driving agencies do not collect this consent systematically — verbal agreement during registration, a general consent clause in terms of engagement, or assuming consent from the act of applying. None of these constitute the specific, documented consent that GDPR best practice requires. RefAssure makes documented, written, timestamped consent automatic — collected before any referee is contacted, stored on the platform, and included in every PDF report.

Large logistics clients and GDPR supply chain obligations

Major logistics operators increasingly include GDPR compliance requirements in their supplier agreements with temp agencies. An agency that cannot demonstrate GDPR-compliant consent collection in its reference checking process is non-compliant with its client's supply chain GDPR obligations. RefAssure eliminates this risk by making consent documentation automatic and auditable on every driver reference.

For driving agencies supplying into GLAA-licensed supply chains, GDPR-compliant consent collection is one component of the broader background checking obligation. RefAssure addresses both simultaneously — documented GDPR consent and documented reference evidence in one automated process. From 99p per reference.