How do multi-depot operators keep references consistent?
Different sites, different managers, the same standard. Run every depot's references from one account with shared credits and shared templates.

How do you keep reference checking consistent across multiple depots?
Multi depot reference checking stays consistent when every site uses the same account, the same templates and the same chasing. With RefAssure, you add each depot's managers as team members at no extra cost, share one credit balance, and every reference is filed as a signed PDF with the same audit trail, whichever site sent it.
Where multi-site referencing drifts.
When each depot runs its own process, the gaps tend to show up at audit.
References in personal inboxes
Each manager keeps their own email trail, so nobody can see the whole picture.
Different questions per site
One depot asks about safety, another asks two lines. The files do not match.
Chasing depends on the person
Busy sites stop chasing. References sit open and starters go out untested.
Spend you cannot see
Per site subscriptions and card payments make the true cost hard to track.
One account, every depot.
Everyone works from the same account, so the process is the same at every site.
- Unlimited team members on one shared credit balance, no per-user fee
- Up to 10 templates, for example one per role or one per customer contract
- The same chase on every reference: 5 emails and up to 2 texts over 12 days
- Every completed reference filed as a signed PDF with a full audit trail


Rolling out across your sites.
Set the standard
Agree the questions centrally and build your templates once, or upload the form you already use.
Invite depot managers
Add the people who hire at each site as team members. There is no charge per user.
Name templates clearly
Use clear template names, such as by role or contract, so every site picks the right one.
Review from the centre
Check the dashboard for open references and act on any referee that has not replied by day 12.
Depot by depot vs one RefAssure account.
| Each depot on its own | One RefAssure account | |
|---|---|---|
| Questions asked | Whatever each manager uses | The same templates at every site |
| Chasing | Depends on how busy the site is | Automatic, 5 emails and up to 2 texts |
| Evidence | Emails and notes in different places | A signed PDF per reference |
| Users | Logins shared or missing | Unlimited team members |
| Cost | Hard to see across sites | One credit balance, from 80p, no VAT added |
Multi-depot reference questions
More in the full FAQs.
Can each depot manager have their own login?
Yes. RefAssure allows unlimited team members on one account, with no per-user fee. Everyone draws on the same credit balance.
Can different depots use different questions?
Yes. You can keep up to 10 templates per account with up to 25 questions each, so you can set one per role or customer contract while keeping the core questions the same.
How are credits paid for across sites?
Credits sit in one shared balance for the whole account. Buy in larger packs to bring the price down to 80p per reference. Credits never expire. See pricing.
Does RefAssure integrate with our HR or ATS system?
No, there are no integrations. Completed references are PDFs you can download and file in whatever system each depot uses.
Can agency partners at each depot use the same account?
You can add anyone you choose as a team member. Some operators reference direct hires themselves and ask their agencies to share completed reference PDFs. Decide who sends what, and write it into each depot's onboarding steps.
Is there a minimum spend or contract?
No. There is no monthly fee and no contract. Your first reference is free, and you buy credits when you need them.
Related guides
Every depot, one standard.
Your first reference is free. Add your whole team at no extra cost.