Permanent placement references — professional documentation for every hire

Why permanent placement references matter most for agencies

A permanent hire placed with an inadequate reference process is a liability that stays with the client organisation for years. If issues emerge with the placed candidate — conduct concerns, capability problems, background that was not properly checked — the placing agency faces reputational damage and potential legal exposure. A documented, professional reference process — written references obtained with candidate consent, professional conduct questions asked, full audit trail retained — is the agency's evidence that due diligence was done correctly. RefAssure generates this evidence automatically for every permanent placement.

Reference checking and candidate experience on permanent placements

Permanent placement candidates take their application process seriously. A reference process that involves the candidate being contacted for consent in a professional, branded way — rather than having referees approached without their knowledge — creates a better candidate experience and builds the agency's reputation for professional practice. RefAssure's candidate consent step is the first touchpoint of the reference process from the candidate's perspective, and it looks exactly as professional as a quality permanent placement agency should.

For agencies placing permanent candidates into senior or regulated roles, RefAssure provides templates appropriate for the depth of reference required. Senior permanent placements benefit from templates with professional conduct, leadership and sector-specific questions. Regulated sector placements benefit from templates with safeguarding suitability and professional registration fields. The same platform handles all placement types at the same per-reference cost. From 99p per reference.