Same-day reference checking — how to get references faster for urgent placements

How RefAssure achieves faster reference turnaround

The speed of a reference depends primarily on how quickly the referee responds. RefAssure maximises response speed by sending the request immediately on setup, following up with SMS as well as email from the first chase, and providing referees with a frictionless response experience — no login required, works on mobile, completes in under 5 minutes. Referees who would otherwise defer responding until they have time to compose an email reply can respond to a RefAssure request in minutes on their phone.

SMS chasing — the fastest route to referee response

Email reference requests are easy to defer — referees see them in a busy inbox and leave them for later. SMS notifications are seen immediately and create a different response dynamic. RefAssure sends SMS chase reminders alongside email chasers, significantly increasing the proportion of references that are completed within 24 hours of the initial request. For urgent placements where speed is critical, the SMS channel is the fastest route to referee response.

For truly urgent placements where same-day reference completion is required, agencies can maximise speed by setting up the reference the moment the placement is agreed, contacting the candidate by phone to explain the consent process and ask them to respond to the RefAssure consent request immediately, and following up with the referee by phone after the RefAssure request is sent to give them advance notice. RefAssure handles the formal documented process while the consultant manages the relationship. This combined approach typically achieves same-day completion for a significant proportion of urgent references.