Staffing agency reference checking — automated, fast and scalable

Why staffing agencies need automation above all else

A staffing agency placing 200 temp workers a month faces a reference checking workload that is simply not manageable manually without dedicated resource. At 60 minutes of consultant time per reference, 200 references represents 200 hours of consultant time per month — five full working weeks. Most staffing agencies either absorb this in consultant overhead, accept inadequate references as normal, or lose placements because references take too long. RefAssure removes all three problems. Setup takes 2 minutes per reference. Automated chasing handles follow-up. Most references return in 1 to 3 days.

Staffing agencies and client compliance obligations

Staffing agencies placing workers with client employers are often required by client contracts to complete pre-employment references before deployment. In regulated sectors — particularly healthcare, care and education — this is a legal and regulatory requirement rather than a contractual one. In commercial sectors, client SLAs increasingly specify reference turnaround times and documentation standards. RefAssure satisfies both with automated processing and professional PDF output.

Staffing agencies operating across multiple sectors benefit from RefAssure's unlimited custom templates. A template appropriate for a warehouse operative is saved alongside one for a care worker, a healthcare assistant and an IT contractor — consultants select the right one for each placement without rebuilding from scratch. Credits are pooled across the team and never expire, making the cost proportional to actual placement activity regardless of seasonal volume variation.