Logistics client site references — documented evidence for supplier approval and site access

What major logistics clients require from temp agencies

Large warehouse and logistics clients — distribution centre operators, supermarket DCs, third-party logistics providers — have formalised supplier approval processes that include documented pre-employment checking requirements. For temp agencies supplying workers to these clients, this means providing documented evidence that employment references were completed correctly, with candidate consent, appropriate questions asked, and written responses received and retained. An email chain or a phone reference note does not satisfy these requirements. A RefAssure PDF — containing timestamped consent, direct referee written responses and a complete audit trail — does.

Supplier audits and annual reviews

Logistics clients typically conduct annual supplier audits that include a review of the agency's pre-employment checking procedures. Auditors review documented processes, check consistency of application across workers supplied, and may request reference documentation for specific workers reviewed in the audit. Agencies using RefAssure can produce a complete reference PDF for any worker at any point — from a placement made this morning or twelve months ago — in seconds. This audit-readiness is a competitive advantage at supplier renewal and a compliance safeguard against audit findings.

For agencies supplying to clients with specific accreditation requirements — SEDEX, ISO 9001, FORS, SafeContractor — reference checking documentation standards may be formally specified. RefAssure generates documentation that satisfies these requirements. From 99p per reference with no subscription.