Transport agency reference audit trail — compliance evidence for every placement

What a compliant logistics agency audit trail must contain

A compliant logistics agency reference audit trail should document: the date and time candidate consent was collected and the method by which it was obtained; the date and time the reference request was sent to each referee; the dates and times of each chase message sent; the date and time the reference was submitted by the referee; the written reference responses in full; and confirmation that the reference was obtained before the worker began their first shift. An email thread does not constitute a compliant audit trail — it is not structured, not immediately producible at audit, and not consistent in format across different placements and consultants.

Client supplier audits — producing evidence on demand

Logistics client supplier audits may request reference documentation for specific workers at short notice. An agency that needs to locate reference documentation from individual consultant email inboxes faces a time-consuming and potentially incomplete retrieval process. RefAssure retains the complete audit trail PDF for every reference on the platform — any reference can be retrieved and produced in seconds, regardless of when it was completed or which consultant processed it. This audit-readiness is a practical compliance advantage that agencies using manual processes cannot replicate.

For agencies subject to GLAA licence conditions, the audit trail documentation RefAssure generates satisfies the background checking evidence requirements of GLAA compliance. From 99p per reference with no subscription.